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Cookie Usage Policy

How Linkerjoin uses tracking technologies to improve your experience

Your Current Cookie Settings

Status: All cookies currently active

Understanding Our Cookie Usage

Last thing anyone wants is a wall of legal text when they're trying to understand what a website does with their data. So let me be direct about this.

Linkerjoin uses cookies and similar tracking technologies on our financial reporting platform. These are small text files that get stored on your device when you visit our site. They help us remember who you are between visits, keep your settings intact, and understand how people actually use our platform.

This policy was last updated in March 2025, and it applies specifically to linkerjoin.com and any associated investor reporting tools we provide.

What Actually Happens With Cookies

When you land on our site, certain cookies start working immediately. Others only activate if you give permission. Here's the breakdown:

Essential Cookies - Always Active

These keep the site functioning. Without them, you couldn't log into your investor dashboard, maintain your session, or access secure areas. They're necessary for basic operations, which is why we can't disable them even if you reject other tracking.

What they do: Session management, security verification, load balancing across our servers, remembering your login state

Functional Cookies - Enhance Experience

These remember your preferences. Things like your preferred currency display, which reports you view most often, or interface customizations you've made. They make return visits smoother but aren't strictly necessary.

What they do: Store interface preferences, remember report filters, save dashboard layouts, maintain language settings

Analytics Cookies - Usage Tracking

We use these to understand how investors interact with our reporting tools. Which features get used? Where do people spend time? What causes confusion? This data helps us improve the platform for everyone.

What they collect: Page views, time spent on reports, feature usage patterns, navigation paths, device and browser information

Marketing Cookies - Advertising Related

These track your activity to serve relevant ads and measure campaign effectiveness. If you've visited our pricing page, you might see Linkerjoin ads elsewhere online. That's these cookies at work.

What they enable: Targeted advertising, campaign measurement, retargeting across platforms, conversion tracking

Specific Cookies We Use

Rather than hide behind vague descriptions, here are the actual cookies you'll encounter on our platform:

session_token Keeps you logged into your investor dashboard. Expires when you close your browser or after 12 hours of inactivity.
user_preferences Stores your display settings, report filters, and dashboard customizations. Lasts for 1 year.
analytics_id Anonymous identifier for tracking usage patterns. Helps us improve platform features. Expires after 2 years.
marketing_consent Records whether you've accepted marketing cookies. Lasts 6 months and helps us respect your choices.
csrf_token Security measure that prevents unauthorized actions on your account. Essential for protection against attacks.
visitor_tracking Tracks which pages you visit and how you navigate our site. Used for analytics and improving user experience.

Third-Party Services and Their Cookies

We work with several external services that also set cookies on our site. Being transparent about who else is tracking you:

Google Analytics

We use this to understand site traffic and user behavior. Google sets multiple cookies to track sessions, user interactions, and demographics. Their data helps us identify which features investors find valuable and which areas need work.

LinkedIn Insight Tag

Since many of our users are financial professionals, we use LinkedIn's tracking to measure how our content performs with that audience and to run targeted campaigns.

Payment Processing Services

When you subscribe to our services, payment processors like Stripe may set cookies to prevent fraud and facilitate secure transactions. We don't control these cookies directly.

Important: These third-party services have their own privacy policies. While we choose partners carefully, we can't control what they do with data they collect. You should review their policies if you want full details.

How Long Data Sticks Around

Different cookies have different lifespans. Some vanish the moment you close your browser. Others hang around for years. Here's what determines how long they last:

Session Cookies

These disappear when you close your browser. They're temporary by design and only exist to maintain your active session.

Persistent Cookies

These remain on your device until they expire or you delete them manually. Our preference cookies last about a year. Analytics cookies typically last two years. Marketing cookies vary but usually expire within 6-12 months.

You can clear all cookies through your browser settings at any time. Just know that doing so will reset your preferences and might require you to log in again.

Managing Your Cookie Preferences

You have several ways to control cookies on your device. The button at the top of this page lets you reject non-essential cookies immediately, but you can also manage them through your browser.

Browser-Level Controls

Every major browser gives you tools to manage cookies. Here's where to find those controls:

Chrome: Settings → Privacy and security → Cookies and other site data → Choose how Chrome handles cookies or block specific sites
Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage exceptions or clear data
Safari: Preferences → Privacy → Manage Website Data → Block all cookies or remove stored cookies
Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data

Trade-offs to consider: Blocking cookies will improve your privacy but might break certain features. You may need to log in more frequently, lose saved preferences, or find that some reports don't load correctly. It's a balance between privacy and convenience.

Why We Actually Need This Data

Let me be honest about what we gain from cookie data and how it benefits our users:

Platform Improvements

When we see that investors consistently struggle with a particular report format or abandon a workflow at a specific step, that tells us where to focus development efforts. Analytics cookies make those patterns visible.

Security and Fraud Prevention

Essential cookies help us identify suspicious login patterns, prevent unauthorized access, and protect investor data. Financial platforms are constant targets, so these protections matter.

Personalization

Investors have different needs. Some focus on cash flow reports, others on portfolio performance. Functional cookies let us remember what matters to you and surface relevant information faster.

Service Optimization

Understanding which features get used helps us allocate development resources effectively. If nobody uses a particular report type, maybe we should improve it or replace it with something more valuable.

Your Rights Regarding Cookie Data

You have specific rights when it comes to how we use tracking technologies:

  • Right to reject: You can decline non-essential cookies at any time using the control at the top of this page
  • Right to access: You can request information about what cookie data we've collected about your usage
  • Right to deletion: You can ask us to delete cookie data associated with your account
  • Right to withdraw consent: If you previously accepted cookies, you can change your mind and revoke that consent
  • Right to complain: If you believe we're mishandling cookie data, you can file a complaint with relevant data protection authorities

To exercise any of these rights, contact us directly at [email protected] or call +6627234900. We'll respond within a reasonable timeframe, typically within 30 days.

Changes to This Policy

We update this policy occasionally to reflect changes in how we use cookies or in response to regulatory requirements. When we make significant changes, we'll notify active users through email and display a notice on the platform.

Minor updates, like clarifying existing language or adding examples, happen without notification. We recommend checking back periodically if you want to stay informed about our cookie practices.

The date at the top of this policy indicates when we last made changes. Previous versions are available upon request if you want to see what changed.

This cookie policy was last updated on

March 15, 2025

Questions About Our Cookie Usage?

If something in this policy is unclear or you have specific questions about how we use cookies, reach out directly.

Email: [email protected]

Phone: +66 2 723 4900

Address: 39 ม.9 ต Chedi Hak, เมือง Ratchaburi 70000, Thailand

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Contact Information

Address: 39 ม.9 ต Chedi Hak, เมือง Ratchaburi 70000, Thailand
Phone: +6627234900
Email: [email protected]

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